Negotiation and conflict management
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Zemke, R, Filipczak, B, & Raines, C 2013, Generations at Work : Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace, 2nd ed, AMACOM, New York.
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Cellich, C, & Jain, SC 2012, Practical Solutions to Global Business Negotiations, 1st ed, Business Expert Press, [New York, N.Y.] [222 East 46th Street, New York, NY 10017].